1. Information We Collect

We collect personal information to provide you with a smooth, customized, and secure travel experience. The types of information we collect include:

• Personal Identification Information: Your name, email address, phone number, and country of residence.

• Booking Information: Travel dates, tour preferences, number of travelers, and payment details.

• Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

• Communication Data: Messages or inquiries sent through our contact forms, email, WhatsApp, or live chat.

2. How We Use Your Information

We use your personal data to:

• Process and confirm tour bookings or inquiries

• Send booking confirmations, updates, and customer support responses

• Improve our website, tours, and customer service experience

• Send special offers, newsletters, or promotions (only if you opt in)

• Comply with legal obligations or resolve disputes

3. How We Protect Your Data

We take data protection seriously and use industry-standard security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel.

While we take all reasonable precautions, no online transmission or electronic storage is 100% secure, and we cannot guarantee absolute data security.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze traffic, and enhance website functionality.
You can disable cookies in your browser settings; however, some parts of the website may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.
We may share your information only with:

• Trusted service providers or partners (e.g., transport providers, hotels, or payment processors) to complete your booking

• Legal authorities, when required by law or to protect our rights

6. Your Rights

You have the right to:

• Access and request a copy of your personal information

• Correct or update inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise your rights, please contact us at info@chamaratours.com.

7. Links to Other Websites

Our website may include links to third-party websites (such as hotels, attractions, or partner tour operators). We are not responsible for the privacy practices of these external sites. Please review their privacy policies when visiting them.

8. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Updates to This Policy

Chamara Tours reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Chamara Tours
Bentota, Sri Lanka
 info@chamaratours.com
 www.chamaratours.com
 +94 778 320 543